Cancellation Policy

Bookings may be cancelled without prior notice, provided you cancel within the 14 day Cancellation Period. The Cancellation Period begins the day the booking is made, by you or a third party named by you, who is not the carrier.

Booking Cancellations must be sent to Karin Martin, Am Seerhein 8, 78467 Konstanz, Germany,, +49 7531 3631 818 by means of a clear declaration via post, fax or email.

Cancellations will only be considered if sent within the 14 Day Cancellation Period.

Refund Policy

Upon successful cancellation, all payments received for the booking will be repayable immediately. Payment will be processed no later than  14 days from date of cancellation. Unless otherwise discussed, refunds will be processed  via the same payment method used to make the booking. Refunds do not attract any fees. We reserve the right to withhold the refund amount until the terms of the refund policy are met.